Last Updated: June 3, 2026
In compliance with the provisions of the Mexican Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) and its applicable regulations, Reltic Brokers, S. de R.L. de C.V. (hereinafter referred to as "Reltic"), with website www.reltic.com, hereby informs you of the following Privacy Notice.
Reltic Brokers, S. de R.L. de C.V.
Website: www.reltic.com
Email: info@reltic.com
Address: Cozumel, Quintana Roo, Mexico.
Reltic is responsible for the collection, use, storage, protection, and processing of your personal data in accordance with applicable law.
Reltic may collect the following categories of personal information:
Full name
Date of birth (if applicable)
Nationality (if applicable)
Email address
Telephone number
Mobile phone number
Mailing address
When requesting our real estate services, we may collect information related to:
Property location
Property characteristics
Property value
Ownership documentation
Real estate transaction details
When visiting our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website activity logs
Cookies and similar technologies
Your personal data may be processed for the following primary purposes:
Responding to inquiries and requests.
Providing real estate brokerage services.
Providing construction and development services.
Preparing property valuations and market analyses.
Coordinating property visits and appointments.
Managing purchase, sale, lease, and investment transactions.
Creating and maintaining customer records.
Verifying identity and ownership information.
Following up on requests and transactions.
Providing customer support.
Preparing agreements, contracts, letters of intent, and legal documentation.
Compliance with legal, tax, regulatory, and administrative obligations.
Additionally, we may use your information for:
Marketing campaigns.
Sending newsletters and market updates.
Advertising and promotional communications.
Customer satisfaction surveys.
Statistical and analytical purposes.
Invitations to events, webinars, and presentations.
You may opt out of these secondary purposes at any time by contacting us.
Reltic does not sell, rent, or commercially transfer personal information to third parties.
However, your information may be shared when necessary with:
Public notaries.
Legal advisors.
Tax advisors and accountants.
Government authorities when required by law.
Financial institutions.
Service providers assisting in the execution of our services.
Real estate professionals collaborating in a transaction.
Such disclosures will only occur when necessary for the provision of services or to comply with legal obligations.
Certain technological service providers used by Reltic may process information on servers located outside Mexico, including but not limited to:
Microsoft
Meta (Facebook and Instagram)
GoHighLevel
Calendly
Cloud hosting providers
By using our services, you acknowledge and consent to such transfers where legally permitted.
Reltic implements reasonable administrative, technical, and physical safeguards designed to protect personal information against:
Unauthorized access
Loss
Alteration
Misuse
Disclosure
Destruction
Despite these measures, no electronic transmission or storage system can guarantee absolute security.
You have the right to exercise your ARCO Rights:
Access your personal data.
Rectify inaccurate or incomplete data.
Cancel your personal data when legally applicable.
Object to the processing of your personal data.
To exercise these rights, please send a request to:
Your request should include:
Full name.
Contact information.
Description of the request.
Documentation proving identity when necessary.
We will respond within the timeframes established by applicable law.
Our website may use cookies, web beacons, analytics tools, and similar technologies to:
Improve website functionality.
Analyze website traffic.
Remember user preferences.
Measure advertising effectiveness.
For additional information, please consult our Cookie Policy.
Personal data will be retained only for as long as necessary to fulfill the purposes described in this Privacy Notice or to comply with legal, tax, accounting, contractual, or regulatory obligations.
Reltic reserves the right to modify or update this Privacy Notice at any time.
Any changes will be published on:
The publication date shown at the top of this notice shall indicate the latest version.
If you have questions regarding this Privacy Notice or the processing of your personal data, please contact us at:
Reltic Brokers, S. de R.L. de C.V.
Website: www.reltic.com
Email: info@reltic.com
Location: Cozumel, Quintana Roo, Mexico
Reltic Brokers, S. de R.L. de C.V.
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